Contact Center Representatives fluent in Mandarin Chinese

Location: Washington, DC
Date Posted: 08-11-2017
Contact Center Representatives fluent in English and Mandarin Chinese
TeleSolv is seeking representatives to support to a contact center operation in the nation's capital. The operation requires Contact Center Representatives who are fluent in English and Mandarin Chinese. The ideal candidate will have some experience interacting with the general public in a professional setting
Position Overview: 

Contact representatives will answer inquiries from citizens of the People’s Republic of China (PRC) who call with questions regarding travel applications.
Responsibilities: 
  • Conduct accurate and consecutive translation and interpretation of program policies from English to Chinese;
  • Serve the traveling public via telephone calls and emails;
  • Accurately enter call notes in appropriate database;
  • Other related tasks as assigned.
Requirements:
  • Must have proficiency in Chinese (Mandarin) and English languages; 
  • Must demonstrate experience interpreting and translating from English to Chinese;
  • Must be able to pass a background investigation; 
  • Must be computer literate and have working knowledge of the MS Office Suite.
We welcome resumes from all interested parties without regard to race, color, religion, creed, gender, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
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