General Clerk III

Location: Rockville, Maryland
Date Posted: 10-31-2018
General Clerk III (Team Lead)– Rockville, MD
 
Job Opening:
TeleSolv is seeking a General Clerk III (Team Lead) to provide full-time support to a client within our Federal Practice area in the Washington DC area. The position requires experience with records management to include handling, unpacking/packing files in boxes, and entering file information in databases. A minimum of two years of team lead experience is preferred. The ideal candidate will have experience within the Federal government (as a temp, contract, intern, etc.) in the recent past. Private sector experience will be considered.
 
Position Description and Responsibilities:
The incumbent provides records support to management staff within the client organization. Support may be provided to primarily one individual or broadly in support of the program’s mission. General Clerk III personnel will maintain a responsive relationship in completing the day-to-day responsibilities within the assigned office. Position responsibilities include but are not limited to:
 
  • Assist with handling, auditing, repairing, and packing government records.
  • Assist the project manager with reporting, and any other administrative duties assigned 
  • In the absence of the project manager, provide guidance and support to General Clerk I’s.
  • Assist with scanning paper documents to be stored electronically and conduct quality review of scanned images against the paper images.
  • Provide support with the records inventories, schedules, transfers and files management to staff.
  • Assist with identifying records for reference, research, indexes and create box lists.
  • Ensure integrity of the files through tracking, proofreading and validating the complete record components for the official file.
  • Assist records specialist and coordinators with support and control for the transfer of inactive records to off- site storage.
  • Achieve performance goals (i.e. records processed/hour) and meeting minimum quality assurance standards.
 
Qualifications for the position:
To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
  • Must have appropriate related professional work experience in Records Management.
  • Must be able to meet performance goals.
  • Must be able to train and coach to standardized procedures.
  • Must be able to conduct quality and assurance audits.
  • Must be able to document and report team performance.
  • Must be able to interact professionally with clients.
  • Must have the ability to work under pressure and according to deadlines.
  • Must have the ability to pass a NACI background investigation, at a minimum.
  • Must have completed at least High School or have a GED diploma.
  • Must possess excellent customer service and interpersonal skills.
  • Should have experience overseeing daily operations; ensuring continuity of operations, reporting and managing incidents efficiently.
  • Must be able to communicate proper English clearly and precisely and able to read and write English with proficiency above average.
  • Must possess the ability to verbally communicate with all levels of personnel clearly and precisely.
  • Must have the ability to work with a diverse population.
  • Proficient with Microsoft Office computer software applications to include, but not limited to, Microsoft Excel, Word, PowerPoint, SharePoint and Outlook. 
 
Job Requirements:
   
Required Security:
 
  • Pass pre-employment background investigation, including credit check and drug test; and
  • Obtain and maintain a Federal background check/security clearance.
  • Must be a U.S citizen.
 
TeleSolv Consulting is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
 
 
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