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Program Management Analyst

Washington, DC · Government/Military
Join the TeleSolv Consulting Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Our company is searching for an experienced Program Management Analyst for our federal government client located in Washington, DC.

About TeleSolv:
Rated in the top 1000 business in 2019 by Inc.com. Since its founding in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.

We offer excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long term disability insurance, employee assistance program, matching 401(k) plan and more.

The Program Management Analyst is responsible for the successful management and accomplishment of the contract.  

Duties and Responsibilities
  • Provide technical assistance and direct support to headquarters and field management staff when relating to quality management.
  • Assist in developing, implementing, and monitoring management information systems that focus on long and short range polices that continuously improves quality production processes.
  • Serve as communications bridge between Headquarters, Regional and District leadership and other USCIS directorates and offices pertaining to quality management, production, and data integrity issues, ensuring the effective implementation of quality policies and procedures.
  • Assist with special projects, personally and through team members. Coordinate and participate in regular teleconference calls, meetings and communications between the field offices, Headquarters, and other stakeholders.
  • Prepare reports using detailed statistical analysis regarding quality management program activities, production statistics and data integrity issues for submission to appropriate offices.
  • Responsible for creating periodic reports.

Minimum General Experience
  • U.S. Citizen.
  • Public Trust clearance, or the ability to obtain and maintain one.
  • Bachelor’s degree, preferably in one of the following disciplines: Planning/Program Management, Business or Public Administration, Technical Management, or related fields.
  • Demonstrated ability to read and understand proficiently in English.
  • Demonstrated ability to lift and carry up to 45 lbs. or more in a physical environment.
  • Demonstrated ability to perform tasks while bending, stooping, climbing, and reaching.
TeleSolv Consulting is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
by law.

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