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Information Specialist II

Chicago, IL · Government/Military
Join the TeleSolv Consulting Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Our company has an immediate opening for an experienced Information Specialist II to support our government client in Chicago, IL.
About TeleSolv:

Rated in the top 1000 business in 2019 by Inc.com. Since its founding in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.

TeleSolv Consulting offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, matching 401(k) plan, and more.

The Information Specialist II provides information and document management services in records and docket centers, such as answering ready-reference questions regarding documents, and supports in use of bibliographic tools, such as periodicals indexes.

Duties / Responsibilities:
  • Answers routine inquires and refers persons requiring professional support to appropriate staff.
  • Shelves new and returned material in stacks.
  • Maintains automated circulation system and circulation desk.
  • Greets and supports walk-in-visitors, researchers, and other patrons and oversees file/reading room.
  • Sorts and distributes mail to appropriate units.
  • Maintains equipment and arranges for equipment repairs.
  • Produces current awareness reports, bibliographies, and other items as directed.
  • Responds to requests for information on documents from Agency staff, other government agencies, or the public.
  • Sorts and responds to incoming mail and telephone request in a timely, courteous, and accurate manner.
  • Provides the manager with the information required for weekly and monthly reports.

Minimum Requirements:
  • U.S. Citizen.
  •  Active Public Trust Clearance, or the ability to obtain and maintain one.
  • High school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education.
  • Three (3) years of experience working in a library or records management program.
  • COVID-19 vaccination unless an approved medical or religious exemption is granted.
  • Working knowledge of standard desktop software such as Word.

TeleSolv Consulting is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


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