Join the TeleSolv Consulting Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Our company expects to have an opening for an experienced Site Manager to support a federal client.
About TeleSolv: Rated in the top 1000 business in 2019 by Inc.com. Since its founding in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.
TeleSolv Consulting offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, matching 401(k) plan, and more.
The USCIS FDNS directorate leads the agency’s effort to ensure the integrity of the nation’s immigration benefits process. The primary mission of FDNS is to determine whether individuals or organizations filing for immigration benefits pose a threat to national security, public safety, or the integrity of the nation’s legal immigration system. The Site Manager will lead the effort to provide FDNS Center Fraud Detection Operations (CFDO) with support concerning administrative duties, data collection, data entry, validation efforts and operations support.
Duties / Responsibilities: The Site Manager shall provide weekly, monthly, and annual narrative reports. The reports shall include:
Production trends, progress, backlogs, and accomplishments.
Issues/problems, proposed/implemented solutions, and corrective actions.
Number of full-time employees (FTEs) at the end of the period
Upcoming plans; and
Any other items of significance.
Monthly and annually:
Current staffing chart (roster) for each center.
Turnover rates of employees including changes in key personnel, delays in hiring/onboarding/clearance or any other staffing issues.
Contract expenditures of actuals and forecasts.
Any new procedures or process improvements being considered.
Statistical data on the volume of mail, applications and records processed, and any difficulties or delays in meeting milestones.
The contractor’s analysis of the success of the overall management of the program; and
Recommendations to refine the program.
Three (3) years of overall project management experience obtained within the last five (5) years, including:
Management of a project and/or contract more than $5 million; or
Supervision of fifty (50) employees or more supporting a project and/or contract is required.
COVID-19 vaccination unless an approved medical or religious exemption is granted.
TeleSolv Consulting is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.