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Management Analyst III

Williamsburg, KY · Government/Military
Join the TeleSolv Consulting Team on our mission to provide quality and unparalleled service to our clients.  We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations.   Our company has an immediate opening for an experienced Management Analyst III to support a federal client in the Williamsburg, KY area.
About TeleSolv:
Rated in the top 1000 business in 2019 by Inc.com.  Since its founding in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.
We offer excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, 10 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, matching 401(k) plan and more.
Duties / Responsibilities:
The Management Analyst III provides support to the Government staff and prepares letters, reports, 
and specialized correspondence. The Management Analyst III will be primarily assigned to the National Visa Center (NVC) and/or the Kentucky Consular Center (KCC), but possibly also to other offices. A Government manager will provide day-to-day oversight and direction. The Management Analyst III shall perform all duties required including, but not limited to, the following: 
  • Serves as senior advisor on all issues concerning assigned programs and provides coordination and management functions in support of subordinate staff.
  • Identify and document contracting issues and develop contract improvement initiatives.
  • Collaborate with the primary contractor and Government managers in the development, implementation and oversight of centralized contract tracking and reporting on all quality assurance activities and findings.
  • Assists the government with identifying actual and potential conflicts in contract requirements and provide recommendations for remedy.
  • Ability to independently initiate actions, resolve issues, formulate methods and procedures for accomplishment of assigned functions, and to establish and meet milestones. 
  • Participate in relevant management meetings and workgroups to support objectives.
  • Facilitates Quarterly Quality Reviews (QQRs) and other formal quality-related reviews. 
  • Develops and maintains NVC and KCC procedures for quality assurance, inspection throughout the contract lifecycle.
  • Coordinates ongoing internal primary contractor contract evaluations. 
  • Conducts quality assurance assessments via on site and desk review processes. 
  • Establishes risk assessment methodologies and oversees the risk assessment process. 
  • Establishes Technical Monitoring Plans (TMPs), performs monitoring, and tracks the  progress of corrections/issue resolution.
  • Provides support and technical assistance to the COR, Government managers, and other Government staff with the primary contractor related contracting and procurement responsibilities.
  • Reports on the primary contractor contract information and contract lifecycle activities
  • Assists with maintenance of contract COR Working files on the NVC and KCC shared network drive and other assigned functions to assist the COR, A/COR and Government managers.
  • Establishes methodologies to track incoming work and throughput and prepares briefing material to show any changes in inputs and outputs.
  • Assists with implementation and maintenance of incentive/disincentive program with prime labor contractor.
The Contractor shall conduct management activities, including, but not limited to the following: 
  • Assist with the preparation of contract modification requests. 
  • Monitor burn rates.
  • Review invoices for accuracy prior to Government review and acceptance. 
  • Assist COR, A/COR and Government managers with contract guidance. 
  • Assist with maintenance of contract files.
  • Provide briefings and reports findings on quality measurements, reviews, and compliance matters.
  • Support the COR, A/COR and Government managers performing quality assurance surveillance functions and provide advice, recommendations, and documentation. 
  • Assist with contract close outs.
  • Assist with financial audits, compliance reviews, and related activities. 
  • Train QAS staff on oversight procedures and transfer responsibilities, when and if required, to the Government staff.
  • Escalate issues and/or contract violations to Government staff quickly and accurately
  • Assist the Government with Contractor Performance Assessment Reports (CPARs) evaluations. 
  • Plan and oversee the organization and logistics for CA’s Assistant Secretary (A/S) participation in bilateral meetings.
  • Assist the Government with Contractor Performance Assessment Reports (CPARs) evaluations.
 Minimum Requirements:
  • Bachelor’s Degree, in a related field
  • U.S. Citizenship required
  • Five (5) years of experience monitoring federal government contracts or direct knowledge and understanding of consular contracts, regulations.
  • Four (4) years of written and oral communications in an office environment related to visa work.
  • Four (4) years of policy development, international relations, intelligence community, legal, and/or foreign service.
  • Four (4) years working in a Quality Management-related field supporting quality assurance/control methods, principles, and practices, including statistical analysis, sampling techniques, and developing processes and procedures.
  • Five (5) years of experience managing a team of professionals providing support to a federal agency.
  • Five (5) years of experience monitoring federal government contracts or direct knowledge and understanding of consular contracts, regulations, and processes.
  • Five (5) years of demonstrated knowledge of practices, policies and procedures of related functional and administrative activities such as contract administration, procurement, and supply with skill in effecting appropriate interface/coordination of quality assurance plans and programs with these activities.
  • Five (5) years of experience with operational applications to test and inspect a product or to provide guidance, control, and processing logic in an integrated system.
  • Five (5) years of experience ensuring consistent quality of production by developing and enforcing good quality monitoring systems; validating processes; providing documentation.  
  • Five (5) years of experience managing quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, incentive, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
  • Five (5) years of demonstrated proficiency in the following Microsoft applications: Word, Excel, SharePoint, and PowerPoint 
Preferred Requirements:
  • Applicants with active Secret Security Clearances are preferred
  • Master of Science degree in relevant field preferred
TeleSolv Consulting is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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