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Subject Matter Expert Level III

Alexandria, Virginia · Government/Military
Join the TeleSolv Consulting Team on our mission to provide quality and unparalleled service to our clients.  We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations.  Our company has an immediate opening for an experienced Subject Matter Expert (SME) Level III to provide expert analysis and consultation for services for a federal client located in Alexandria, VA. This position is a remote position.
 
About TeleSolv:
Rated in the top 1000 business in 2019 by Inc.com.  Since its founding in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.

We offer excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, 10 paid federal holidays, medical, dental, vision, company paid life, short-term and long term disability insurance, employee assistance program, matching 401(k) plan and more.

Duties / Responsibilities:

The SME Level III shall provide expert analysis and consultation in legacy GSA contracts, and billing systems. The selected candidate must have proven experience working with major telecommunications vendors, and in-depth knowledge of GSA contract transition activities, including tracking services through new contract ramp up and old contract close out. 
  • Assist in development and implementation of the agency’s acquisition strategy and process for transition and transformation of the USCG’s Local Voice Services and Wide Area Network from various Government Services Administration (GSA) and Local Exchange Carrier contracts to the GSA Enterprise Infrastructure Solutions (EIS) contract and GSA MAS Information Technology (old GSA IT Schedule 70) contract.
  • Provide expert analysis and consultation in supporting and facilitating post award selection implementation and transition.
  • Identify and rectify errors found in orders, billing, or inventory with the vendor, GSA, or other third parties on a monthly basis and if necessary, escalate thru the COR (or assigned COR Representatives).
  • Produce and deliver monthly billing reports, identifying valid and invalid billing across all billing systems and contracts as compared against the authorized services ordered and installed.
  • Monitor adherence to SLAs and OLAs, and create monthly violations reports for USCG telecommunications circuits and services.
  • Address general issues with telecommunications vendors and Inter and Intra-collaborative service partners. 
  • Provide expertise in legacy GSA contracts (i.e. Networx, Washington Interagency Telecommunications Service (WITS) and GSA Regional Services), and billing systems (GSA’s E-MORRIS & TOPS E-Billing).  
Minimum Requirements:​​
  • Master’s degree in Electrical Engineering, Electronics Engineering Technology; Computer Engineering; Computer Science; Information Technology; Business Management; or a related field plus, ten (10) years of experience with major telecommunications vendors (Verizon Business, AT&T, etc.) and GSA contract transition activities to include GSA inventories, tools, tracking services through new contract ramp up and old contract close out, and advising the government on submission & management of billing disputes, or;
  • Bachelor’s degree in Electrical Engineering, Electronics Engineering Technology; Computer Engineering; Computer Science; Information Technology; Business Management; or a related field plus, twelve (12) years of experience with major telecommunications vendors (Verizon Business, AT&T, etc.) and GSA contract transition activities to include GSA inventories, tools, tracking services through new contract ramp up and old contract close out, and advising the government on submission & management of billing disputes.
  • COVID-19 vaccination unless an approved medical or religious exemption is granted.
Preferred Requirements:​​
  • Three (3) years of experience with GSA tools such as:  EMORRIS, CONEXUS, EIS Contract, EIS Agency Pricer, Vendor Notifications (ORA, SOC, FOCN, SOCN).
TeleSolv Consulting is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

 
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