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Personnel Assistant II

Indianapolis, Indiana · Human Resources
Since its founding in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.
Personnel Assistant (Full-time)
Indianapolis, IN
Indianapolis client is seeking professional personnel assistants to assist with multi-functional duties to support various teams, process personnel actions, provide customer service support, and perform administrative tasks.
Employee Services and Processing Branch Position Responsibilities
The duties of this position are developmental in nature and may include (but not limited to):
  • Process personnel actions for CBP employees
  • Calculate service computation dates and federal benefit dates
  • Answer applicant status inquiries via telephone, voice mail, and email
  • Prepare/file/store employee selection folders
  • Update applicant contact information in tracking system
  • Answer and respond to applicants from Customer Inquiry line
  • Track and update electronic calendars
  • Prepare correspondence packages
  • Scan accurate and legible documents into employee eOPF’s
  • Adhere to Office of Personnel Management’s Guide to Personnel Record Keeping and other internal guidance
  • Ensure timely monthly shipments to OPF scanning/storage facility
  • Scan loose new hire documents to internal share drive
  • Provide access to and password resets for USDA systems and E-Verify
  • Assist with Employee Personal Page (EPP) password resets
  • Schedule fingerprint requests
  • Review, certify, process timecards, and track attendance
  • Conduct inventory of office equipment and supplies
  • PIV card administrator and issuer
  • Train Systems team in USDA system
  • Manage systems access requests
  • Provide access to and password resets for USDA systems and E-Verify
  • Assist with EPP password resets
  • Process multiple personnel awards
  • Assist Human Resources Specialists with special projects and assignments
  • Review pertinent and confidential documents
  • Oversee tasks assigned to contract HR assistants
Required Skills, Education, and Experience:
  • The ability to perform problem-solving techniques and demonstrate analytical skills
  • Flexibility and adaptability
  • Ability to be proactive and take the initiative
  • Ability to read, write, understand, and communicate in English
  • Ability to multi-task and work in a team environment
  • Ability to organize workload and establish priorities
  • Proficient in Microsoft Office Word, Excel, Outlook, and Adobe
  • High School Diploma
  • U.S. Citizenship
  • Two – five years of work experience
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